AGENDA DATE: 9/13/2017
TITLE:
Title
Website Presentation
BODY
SUBJECT/PROPOSAL/REQUEST: Presentation of website feedback received to date and solicitation of input
ITEM TYPE: Regular Information Item
STAFF CONTACT(S): Walker, Catlin, Saunders, Betts
PRESENTER (S): Jody Saunders and Bryan Betts
LEGAL REVIEW: Not Required
REVIEWED BY: Douglas C. Walker
BACKGROUND:
Albemarle County is in the process of restructuring our web presence, going away from a website that only posts information to be read, moving towards a website that is:
* Responsive - performs well for all visitors on all devices
* Personalized - connects users quickly and intuitively to what they need
* Transparent - financial and performance data are readily available and easy to understand
* Data-driven - site development is driven in large part by user behavior
* Engaged - offers a variety of ways to connect with citizens as well as proof that we're listening
* Evolving - able to adapt as trends, technology, and user behaviors change
On June 7, 2017, the Board of Supervisors received an initial overview on this project as part of the transformational initiatives presentation. At this time, staff would like to share with the Board feedback received so far, and to hear their thoughts regarding features or improvements they would like to see.
STRATEGIC PLAN: Engaged Citizens - Successfully engage citizens so that local government reflects their values and aspirations; Infrastructure Investment - Prioritize, plan and invest in critical infrastructure that responds to past and future changes and improves the capacity to serve community needs; Quality Government Operations - Ensure County government's capacity to provide high quality service that achieves community priorities
DISCUSSION:
Major milestones to date:
* October 2016: Project kick-off
* November 2016: Website survey launches
* January 2017: Departments conduct comprehensive audit and inventory
* March 201...
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