AGENDA DATE: 9/2/2015
TITLE:
Title
2015 Citizen Survey Results
BODY
SUBJECT/PROPOSAL/REQUEST: 2015 Citizen Survey Results
ITEM TYPE: Regular Information Item
STAFF CONTACT(S): Foley, Davis, Wyatt
PRESENTER (S): Louise Wyatt
LEGAL REVIEW: Yes
REVIEWED BY: Thomas C. Foley
BACKGROUND: Since 2002, the County has contracted with survey consultants to conduct a reliable and valid County-wide citizen survey biennially. The survey results have been used by staff, elected officials and other stakeholders for community planning and resource allocation, program improvement and policy making. The timing of this survey provides results that will inform both the County's strategic and ongoing planning processes.
STRATEGIC PLAN: The Citizen Survey results inform the County's Strategic Plan.
DISCUSSION: At its February 4, 2015 meeting, the Board directed staff to conduct the County's 2015 survey using the survey tool offered by the National Citizen Survey (NCS), which is conducted collaboratively between the National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The NCS was developed by NRC to provide a statistically valid survey of resident opinions regarding the community and the services provided by local government. After the survey template selection, staff worked individually with Board members to add several customized questions to the survey template.
Participating households were selected at random and multiple mailings went out to those households to give them several opportunities to participate. Results were statistically weighted to reflect the proper demographic composition of the community. There were 375 completed surveys, which is a representative sample. The results of this survey are statistically valid within a margin of error of plus or minus 5% points.
There are six NCS reports that examine the survey data:
* Attachment A, the Community Livability ...
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